This policy pertains only to items purchased on our e-commerce store.

Lifetime Warranty for Generational Product

LMT Advanced Technologies provides a lifetime warranty against all manufacturing defects and damages caused by the normal use of this product. LMT AT will repair or replace all applicable LMT AT suppressors free of charge to ensure the industry’s most durable, accurate, and leading service life allows the user the option to pass down their suppressor from generation to generation.

The product is sold “as is” with no further implied contractual rights or warranties beyond those expressly stated herein. The warranty does not apply to certain conditions or acts. It is at the sole discretion and determination of LMT Advanced Technologies, LLC if a particular defect or condition is covered by this warranty. Conditions not covered include, but are not limited to modifications, abuse, neglect, improper installation/mounting/use of unauthorized parts, use of defective ammunition, use of improperly sized ammunition, and criminal conduct.

LMT Advanced Technologies assumes no liability for damages or bodily injury caused by such acts or omissions as previously described. Abuse and neglect are defined as usage outside of the reasonable scope for which the product is intended, thus contributing to the accelerated and unreasonable premature wear of the suppressor itself.

In the event a customer wants to return a product after initially receiving it & discovering manufacturing defects or damages from normal use, customer must provide notice of any defect in writing to LMT AT within 90 days of delivery. Product must be in unused, and unaltered condition with all original packaging and accompanying materials provided. LMT AT will repair or replace the model free of charge. If the suppressor is not eligible for repair or replacement, LMT AT allows for purchase of a new suppressor of the same model for 50% off the MSRP value.

Refunds and Returns

LMT AT will refund and accept returns for all accessory items purchased through LMT AT within 30 days of the shipping date, provided the items are unused, in original packaging, and returned & shipped in a way that ensures against shipping damage, along with a copy of the respective order receipt or invoice number. Accessory items purchased through an LMT AT stocking partner or other retailers and fulfilled by LMT AT are not eligible for return at LMT AT. Please contact your original retailer for return eligibility.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange. Once approved by inspection team, refunds are issued to the original form of payment within 5-7 days of inspection. Bank processing times may vary. Replacement product for items deemed defective or damaged by LMT AT inspection team will ship within 5-7 days of the inspection.

Customers must obtain a Return Merchandise Authorization (RMA) number from LMT AT before returning any products for a refund. LMT-AT will authorize a return of product that is misordered or no longer desired. All authorized returns will incur a 10% restocking fee. Any unauthorized returns will incur a 20% restocking fee. You will either receive a call or email explaining next steps for return or an RMA number via email from a Customer Service Representative after submitting a contact us form detailing the reason for requested refund & accompanying ATF form for NFA items.

If you have any questions on an item, its features, functionality, or fitment with other products before purchase feel free to ask on one of our representatives by email, phone, or through our contact us form.

Contact Us

NOTICE: DO NOT SHIP THE SUPPRESSOR FOR REPAIR WITHOUT FIRST COMPLETING THE FORM AND RECEIVING A CONFIRMED RMA NUMBER. DO NOT SHIP IN ANY EVENT WITHOUT A COPY OF THE APPROVED BATF FORM.

Cancellation

For cancellations, contact our customer service group and every effort will be made to cancel your order. However, most non-NFA item shipments are packed & shipped within 48 hours. If your order has already shipped, it will be subject to return policy.

For NFA item order cancellation, the cancellation must be made within 30 days of purchase and before any ATF paperwork has been submitted for the item. Cancellations are issued to the original form of payment less $209.60 (Stamp Tax & processing cost).

Lost/Stolen/Damaged Shipments

FOB origin (Free on Board) buyer will be responsible for goods from shipping point. LMT AT is not responsible for lost, stolen or damaged goods.

Need Help?

Contact us at Sales@lmt-at.com for questions related to our warranty, refunds and returns policies